Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Help Center
  1. Help Center
  2. EG Tech Help

EG Tech Help

Welcome to Outlaw Tech Help!

  • Torix Tech Ticket

    Please complete this form if you are in need of technology help.

Powered by Jira Service Management
{"xsrfToken":"d7e756984cfb27c0618e4f6e6c49c8b47149121e_lout","branding":{"id":"1","key":"eg","name":"EG Tech Help","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"https://api.media.atlassian.com/file/542eebae-20a9-4481-b1e7-eb295273b255/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZmU2M2I3NC05NzYwLTQ3MjEtOTU0Yi1mOGVhMjY1ODE2NmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU0MmVlYmFlLTIwYTktNDQ4MS1iMWU3LWViMjk1MjczYjI1NSI6WyJyZWFkIl19LCJleHAiOjE3ODkxNzA0NzYsIm5iZiI6MTc4OTE2NjkzNiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.d5CkVRoVllPnnODBqEiuiT3hKF1bo2UNR8BvLKXhnho&client=dfe63b74-9760-4721-954b-f8ea2658166b"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"topBarColor":"#0074e0","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"1","key":"eg","projectId":10000,"serviceDeskId":1,"name":"EG Tech Help","description":"<p>Welcome to Outlaw Tech Help!</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"10010","name":"Torix Tech Ticket","descriptionHtml":"<p>Tickets are the fastest and most reliable way of support. Please submit a ticket if you are in need of support.</p>\n<p>If this is URGENT, please reach out to your building principal and they can get in touch with the Technology Director.</p>","callToAction":"Torix Tech Ticket","introHtml":"<p>Please complete this form if you are in need of technology help.</p>","icon":10321,"iconUrl":"https://eldergrove.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[10010]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"EG","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZmU2M2I3NC05NzYwLTQ3MjEtOTU0Yi1mOGVhMjY1ODE2NmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0xMjE5MjY5OTQzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc4OTE2ODEzNiwibmJmIjoxNzg5MTY2OTM2LCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.Ht0sREjBriKh_f1NDj7jZ24KhePfKfOaxPrNNlp4Yuk","targetCollection":"upload-user-collection--1219269943","endpointUrl":"https://api.media.atlassian.com","clientId":"dfe63b74-9760-4721-954b-f8ea2658166b","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=eldergrove","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d7e756984cfb27c0618e4f6e6c49c8b47149121e_lout","baseUrl":"https://eldergrove.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://eldergrove.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"dfe63b74-9760-4721-954b-f8ea2658166b","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"38a42a7f00d24c0d9b18d06b0cdbd3c6","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://eldergrove.atlassian.net","edition":"free","anonymousEnabled":true,"requestIntroEnabled":true}